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FAQ

1. How To Get Quotation

After browse our website, if you are interested in some of our products, you can send inquiry here contact-us
Please also kindly send your company and contact information so that we can recommend appropriate products which are good sales in your market.

2. How To Place Order

Step 1: get quotation from our sales
Step 2: send PO or follow information to our sales
1) Item number/name of products you order
2) Quantity
3) Buyer Name
4) Shipping destination and shipping method (if you are not sure, our sales will advise according to your order)
5) Consignee
Step 3: our sales will send PI(proforma invoice) to you, which include order details, shipment, payment and delivery information
Step 4: if you agrees to PI, please kindly arrange payment.
Step 5: after we receive payment, we will let you know and begin to execute your order.
Step 6: after shipment, we will send you tracking number(express), AWB(air cargo) or B/L(sea cargo)
Step 7: goods received and quality checking. If it's OK, order process end.

3. Warranty

We provide limited warranty. Details please consult our sales.

4. Payment

For sample order, we accept Paypal, Western Union or T/T(bank transfer)
For bulk order, we accept T/T(bank transfer)

5. Shipment

a. For sample order, we use courier like DHL, UPS, TNT, FEDEX, EMS. You can assign you own courier.
b. For larger order, air cargo or sea cargo is the best choice. You can also assign the forwarder to make the transportation.

6. Do You Offer OEM or ODM

Yes. However, we have quantity requirements.